Infrastructure
CompletedIT Operations & Endpoint Management
Standardized how devices are managed: patching, software deployment, remote support, asset tracking and employee onboarding.
All devices compliant5/5
The whole fleet is consistent and up to date.
The problem
Device management by hand does not scale. Patch levels drift, software differs from machine to machine and support takes longer than it should.
New employees should receive a working, consistent setup instead of a list of manual steps.
My contribution
- Introduced central management for Windows devices, patching and software deployment.
- Set up central IT asset tracking.
- Worked on standardized employee onboarding.
- Improved remote support, with consent and audit logging.
Technical architecture
- Endpoints
- Windows devices with central management
- Management
- Central patching and software deployment
- Assets
- Central asset register
- Support
- Attended remote support with consent
Technologies
- Windows
- Endpoint management
- Patch management
- PowerShell
Highlights
- Central patch and software management
- Central asset register
Details are generalized to protect confidential information. Company systems, customers, figures, source code and screens are not shown.